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Privacy Policy

Your trust matters to us. This policy explains what data we collect, why we collect it, and how we protect it.

Last updated: February 2026

Quick Summary

  • We do not sell your personal data.
  • Your data is encrypted in transit and at rest.
  • You can request access, correction, or deletion of your data.
  • Khelup Turf is an entity of BIDAXIO.

Khelup Turf, an entity of BIDAXIO, is committed to protecting your privacy and ensuring the security of your personal and business data. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Khelup Turf application.

1. Information We Collect

When you use Khelup Turf, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, and business details provided during registration.
  • Business Data: Turf details, booking information, scheduling data, customer records, and revenue data entered into the app.
  • Device Information: Device type, operating system, app version, and unique device identifiers.
  • Usage Data: How you interact with the app, features used, session duration, and crash reports.
  • Location Data: Approximate location for providing relevant services (only when permitted by you).

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain the Khelup Turf app and its features.
  • To process bookings, manage schedules, and facilitate turf operations.
  • To send important notifications about your account, bookings, and app updates.
  • To improve our services, fix bugs, and develop new features.
  • To provide customer support and respond to your inquiries.
  • To generate anonymous, aggregated analytics to improve the platform.

3. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

  • Service Providers: With trusted third-party providers who assist in operating the app under strict confidentiality agreements.
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.
  • With Your Consent: When you explicitly authorize us to share your information.

4. Data Storage & Security

We take the security of your data seriously. All data is stored on secure, encrypted servers with industry-standard measures including:

  • SSL/TLS encryption for data in transit.
  • Encrypted storage for sensitive data at rest.
  • Regular security audits and vulnerability assessments.
  • Access controls and authentication protocols for our systems.

5. Your Rights & Choices

As a user of Khelup Turf, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal retention requirements.
  • Data Portability: Request your data in a structured, machine-readable format.
  • Opt-Out: Unsubscribe from marketing communications at any time.

6. Cookies & Tracking

The Khelup Turf app may use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your device settings.

8. Children's Privacy

Khelup Turf is designed for business use by turf owners and administrators. We do not knowingly collect personal information from children under the age of 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app and on our website. Continued use of the app after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

  • Email: privacy@khelupturf.com
  • Website: www.khelupturf.com/contact

Need help with privacy requests?

If you want to access, update, or delete your data, contact our support team and we will assist you promptly.

Contact Support